lib/ Line 150: MvADD: Runtime Error: Error writing to 'store/00000001/basklist.dbf': Miva Merchant Plug-in Modules From Viking Coders
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Phone Order Manager

Quantity in Basket:none


Price: $129.95

Compatibility: OUIWhat's this?

Version: 3.x 4.xWhat's this?

Merchant Version
4.13 and lower (uncompiled)
4.14 - 4.24 (compiled)
Install Options
No Installation
This product is either out of stock or has not been released yet. However you can add to your name to the wait list in order to be notified when it is available.

Note: This product has been designated END OF LIFE for all versions prior to Miva Merchant 5. Unless the Miva Merchant Version selection above shows Merchant 5, you are probably purchasing the wrong product. While we still permit the purchase of licenses for legacy stores, no support can be provided for this product.


Phone Order Manager

This module provides an "out of Merchant" interface for creating baskets and entering orders. The interface is completely configurable using "tokens and templates" and combines the product selection, customer information, shipping selection, and payment selection screens of the normal Merchant checkout into a single screen. Products can be added to the basket by selection from a list or from search results. Customer information can be manually added or the customer's account can be searched for and selected to "pre fill" the address information. Customer accounts can be created from the interface with the login and password being manually entered or automatically generated..

The module is intended as an interface to be used by individuals taking phone orders or otherwise needing a more compact check out process than that which is offered by Merchant. As such, it uses Merchant's "basket" and checkout pages and the procedure for it's use is a streamlined version of Merchant's typical procedure. The user will add products to their basket and enter the customer's information (either manually or by selecting the customer's account from search results). The shipping and payment methods are selected. When the order is ready to be completed, the "process" button is clicked and the user is taken into Merchant's checkout pages (which particular page the user is taken to is a configurable option) and the order is completed in the same manner that a normal customer would. This order will then appear in Merchant's order processing exactly like any other order.

The module's documentation can be read here

Note: This module requires ver. 3.9x or higher of the Miva Engine.

Related Item(s)
Name Price
Phone Order Manager 5 $129.95

Customer Reviews (2 total) Add Your Review

A seriously useful module. 11/30/2004 - by John Lodge from maldon, Essex GB
We had a big problem with phone orders. We receive between 30-40% of our orders by 'phone, the majority are via Miva. we where having no end of problems with the manual orders - wrong part numbers, addresses - you name it, it went wrong. This module sorted things out for us, all our phone orders are now through this module which tidies and controls the whole thing beautifully.

Had a few problems with VAT but this was sorted quietly and efficiently by MB.

If you take phone orders you really must buy this module!
Best Module 05/21/2004 - by James Carballo from Miami, FL US
If you take orders over the phone then you need this module. We do about 80-90% of our sales are phone orders and this modlue was a life saver. Makes processing orders and creating customer accounts fast and simple. One thing I like is I created a blank product with text box so if a phone customer wants something that is not in the store you can create the item simply and easily.
This is the most used module in our company...A must for all you phone order takers.

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